Case study · Live dashboards

Every national core system — on one screen

Project

A performance dashboard for a national public system

Approach

Your institutions, your indicators, your official data | One comparable screen

Already live

cnas.ro/spitale — Romania's national health insurer (CNAS)

Every country runs on a handful of core systems — health, education, transport, social care — and each one throws off enormous amounts of performance data. Hospitals report activity, beds, staffing and budgets; schools report enrolment, results and spending; transport networks report traffic, punctuality and cost.

The challenge

The evidence a system needs to steer itself already exists.

But it lives where all government data lives: massive datasets, complicated spreadsheets and filing returns that a handful of specialists can read and no one can compare across institutions. So the data sits there, and the questions that matter go unanswered.

We turn that raw reporting into a single live dashboard: every institution on one screen, comparable against its peers, its region, and the national picture. The same tool the administrators use to steer the system is published for citizens to inspect, hosted on the institution's own infrastructure.

What we built

A live dashboard the institution runs continuously on its own infrastructure. The shape is the same across systems:

The example — Romania's public hospitals

We built this first for CNAS, Romania's national health insurer, covering all 372 public hospitals across 42 counties. The Ministry of Health's data set is rich — case volumes, case-mix complexity, length of stay against national norms, occupancy by care type, beds, staffing, and full financials, contracted versus realized versus paid — and, in its current format, unusable. We turned it into a dashboard organized the way its users think.

The hospital performance dashboard: a county map of Romania shaded by bed occupancy, with a side panel detailing one hospital — size, occupancy, patients treated, staffing, and case-mix complexity.
The dashboard on cnas.ro — every county shaded by occupancy; select any hospital for its size, occupancy, patients treated, staffing, and case-mix complexity.

Behind every hospital sits its full profile: classification (competence level, bed profile, subordination); clinical activity (cases, case-mix index, length of stay against norms, occupancy across acute, chronic and long-term care); capacity and personnel; and financials (service values, personnel cost shares, contracted vs. realized vs. paid). Each one comparable against its peers, its county, and the national picture.

A decision tool. Staff in 372 public hospitals and 42 county-level insurance houses use it to benchmark performance, spot anomalies, and ground contract discussions in shared numbers.

A public asset. Citizens and journalists inspect the same evidence the administrators see. Not a press-release summary of the data — the data. Transparency isn't a separate deliverable; it ships with the tool.

Running a national system whose performance is not legible?